Values | @Leisure

A wide selection

We aim to offer every guest a suitable option. To achieve this we seek to offer a wide variety of accommodation types and to cover all price ranges. We also endeavour to offer a comprehensive choice of destinations.

A good price-to-quality ratio

We offer accommodation in various price ranges. We believe that regardless of the price bracket what is most important is that the price reflects the quality offered.

Dynamic

We respond quickly to new developments and are not afraid to take risks. We have a flexible organisational setup and we continually reinvent ourselves. This has contributed to the significant growth of @Leisure through the years. In a constantly changing online environment, we are always on the lookout for new opportunities to serve our guests and homeowners even better. We also aim to continuously update our accommodation portfolio and our other products.

Sustainable

@Leisure aims to contribute to attaining a sustainable society and to conduct sustainable tourism business practices. The goal of our Sustainable Tourism Business Policy is to minimise the negative environmental, socio-cultural and economic effects of our actions. We support our homeowners, managers and other partners in achieving higher sustainability standards, we encourage more awareness on the part of guests in our holiday homes and we endeavour to initiate sustainable travel behaviour.

Service-oriented

We strive to offer our guests the best possible service. Online, our goal is to provide good results for every search query; visitors should be able to find what they are looking for quickly and easily. Our customer service phone line is also designed to offer optimal service, as helpful representatives and excellent availability are very important to us. Some brands also offer additional services such as ski passes, insurance and transport. Jules Villas can even provide a local contact. We offer our homeowners a customized service.

Reliable

As one of the leading players in the accommodation rental market in Western Europe with 30 plus years’ experience, we know exactly how to offer our guests the certainty they desire. We are members of the leading travel organisations (including the Dutch Association of Travel Agencies and the Home Shopping Guarantee) in all the markets in which we operate.

Our unique European guarantee fund allows us to offer a 100% guarantee that in the unlikely event of financial problems at @Leisure, a refund will be issued.